Privacy Policy

1. Introduction

Event & Media Service Rwanda ("EMS Rwanda," "we," "us," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our websites, mobile applications, and other online services that link to this Privacy Policy (collectively, the "Services").

2. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email address, phone number, company name)
• Information about your event requirements and preferences
• Payment and billing information
• Communications you send us
• Other information you provide through forms or inquiries

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your requests and transactions
• Sending you service-related announcements and updates
• Responding to your inquiries and customer support
• Marketing and promotional communications (with your consent)
• Analyzing trends and user behavior
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Business partners with your consent
• Law enforcement when required by law
• Other parties in connection with company transactions or legal obligations

5. Security of Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Services. These technologies help us:

• Remember your preferences
• Understand how you use our Services
• Improve our website functionality
• Deliver targeted advertising

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct or update your information
• The right to delete your information
• The right to opt-out of marketing communications
• The right to data portability

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information and terminate the child's account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date above. Your continued use of our Services following such notification constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: